At Brunch Shop, we understand that your carefully selected heating products deserve equally thoughtful delivery. Whether you’re transforming your living space with a statement fireplace or upgrading to energy-efficient underfloor heating, our global delivery network ensures your items arrive safely and promptly.
Global Reach, Local Care: While we proudly serve customers worldwide from our UK base (excluding some remote areas in Asia), every delivery maintains our signature attention to detail – because warmth should know no borders, but service should always feel personal.
Your Delivery Options
Express Shipping (10-15 business days)
For £12.95, enjoy priority handling with our trusted partners DHL or FedEx. This premium service includes:
- 1-2 day order processing by our UK warehouse team
- Real-time tracking updates from dispatch to delivery
- Careful handling of your designer radiators or delicate fire surrounds
Free Standard Shipping (15-25 business days)
Orders over £50 qualify for complimentary delivery via EMS, featuring:
- The same careful packaging as our express service
- Doorstep delivery of your underfloor heating mats or oil-filled radiators
- Eco-conscious consolidation for multiple items
Perfect for planned renovations when timing is flexible but quality can’t be compromised.
From Our Warehouse to Your Home
Every Brunch Shop delivery begins at our Ripon facility, where heating specialists personally verify each item – whether it’s a Dimplex electric fire or Focal Point stove – meets our exacting standards before carefully packaging it with:
- Reinforced corners for fragile glass fire surrounds
- Climate-controlled storage for sensitive underfloor heating components
- Clear assembly instructions for complex manifold systems
After Your Delivery Arrives
We stand behind every product with a 15-day return policy from delivery date. Should your electric radiator not meet expectations (though we’re confident it will):
- Contact our UK-based support at [email protected]
- We’ll arrange collection for qualifying returns
- Process refunds to your original payment method within 3 business days
Designer Heating Without the Wait: While we can’t control customs processing times, our partnerships with DHL, FedEx and EMS ensure your stylish heating solutions clear borders faster than conventional shipping methods.
Have questions about delivering a specific product like wall-mounted radiators or large fire surrounds? Our heating consultants can advise on ideal shipping methods for your project – just reach out before ordering.
Because at Brunch Shop, we believe exceptional delivery should be the standard, not an upgrade – much like the premium yet affordable heating solutions we carefully curate.